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Connects to the systems you already use

IHS Flow agents reach your software three ways: modern APIs and FHIR where available, secure OAuth connectors for productivity and business apps, and browser automation for everything else.

APIs & FHIR

Preferred when available

HL7 FHIR R4 and vendor APIs for EHRs, plus REST APIs for business systems.

OAuth Connectors

Secure, revocable access

Microsoft 365, Google Workspace, accounting and legal apps — scoped per client.

Browser Automation

For systems with no API

Trained playbooks operate payer portals, legacy EHRs and government sites.

Categories

Where our agents work

EHR & Practice Management

Scheduling, demographics, documents, charges and claims.

eClinicalWorksathenahealthFHIR R4 EHRsBrowser-based EHRs

Payer & Clearinghouse Portals

Eligibility, prior auth, claim status and remits.

Payer portalsClearinghousesMedicaid / Medicare portals

Microsoft 365

Mail, calendars, files and chat.

Outlook / ExchangeTeamsOneDriveSharePoint

Google Workspace

Mail, calendars and files.

GmailGoogle CalendarGoogle Drive

Accounting

Invoices, bills, payments and reconciliations.

Accounting platforms (OAuth)Bank & card exportsSpreadsheets

Legal

Matters, contacts, documents and calendars.

Practice-management systemsDocument managementCourt e-notices

Communications

Voice, SMS, fax and alerts.

IHS dial toneSIP phone systemsSMSDigital faxSlack / Teams alerts

Any Mail Server

Per-client SMTP and IMAP settings.

Custom SMTPIMAP inbox syncSPF / DKIM / DMARC

Your Own Systems

Trigger agents and receive results.

REST APIScoped API keysWebhooksCSV / file drops
Using something not listed? If your team can do it in a web browser or it has an API, an IHS Flow agent can almost always work with it. Ask us about your stack.

Ready to put AI agents to work?

Book a free workflow analysis. We’ll map your processes, identify what AI can take over, and show you the time and cost you can recover — before you commit to anything.

Free workflow analysis No long-term contracts BAA for healthcare clients