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AI agents for small & mid-size businesses

Give a 10-person company the capacity of a 30-person team. IHS Flow agents answer phones, follow up on leads, manage inboxes and calendars, process invoices and run your SOPs — with an enterprise-grade platform and a local Houston team behind it.

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2–25 employees25–500 employeesHome & field servicesProfessional servicesRetailFranchises
The challenge

Where time and money leak today

Calls and leads missed

Every unanswered call or slow reply is revenue walking to a competitor.

Inbox overload

Owners and managers spend hours a day sorting email instead of running the business.

Processes in people’s heads

Routine tasks depend on one person and stop when they’re out.

What IHS Flow automates

Agents that give a small team big-company capacity

AI Receptionist

Answer every call, qualify callers, book appointments and transfer when needed.

Lead Response & CRM

Reply to new leads in minutes, qualify, book meetings and update your CRM.

Inbox Management

Sort, reply, file and route email across shared mailboxes.

Scheduling

Coordinate meetings, service visits and reminders.

Invoices & Payments

Process bills, send invoices and follow up on late payments.

HR & Onboarding

Collect paperwork, answer policy questions and run onboarding checklists.

IT Helpdesk

First-line IT support and ticket creation — backed by IHS managed IT.

Website Chat

Answer questions and capture leads on your site 24/7.

Reports & SOPs

Daily and weekly reports and recurring procedures on autopilot.

Compliance & control

Enterprise-grade, small-business friendly

  • No long-term contracts — start with one workflow
  • Predictable monthly pricing with usage visibility
  • Security and MFA you’d expect from a bank
  • A local Houston team that answers the phone
  • Works with Microsoft 365, Google Workspace and your existing apps
Security & Compliance
Service company · New web leadAutonomous
Web form submittedWater heater replacement · 77089
0:00
Personalized reply sentPricing range + next steps
0:40
Lead called backVoice agent qualifies the job
2:10
Estimate visit bookedTechnician calendar
3:05
CRM updatedOwner notified by text
3:06
FAQ

Common questions

Is AI automation worth it for a small business?
Small teams usually see the biggest impact — automating even a few hours a day frees owners and staff to focus on customers and growth.
How much does it cost?
Pricing depends on the workflows, volume and channels involved. After a free workflow analysis you get a fixed monthly proposal — no long-term contract required.
How long does setup take?
Most first workflows go live in one to three weeks, including a trial period with your team.
Do I need technical staff?
No. IHS configures, runs and supports the agents for you. Your team simply sees the results and approves anything you want reviewed.

Ready to put AI agents to work?

Book a free workflow analysis. We’ll map your processes, identify what AI can take over, and show you the time and cost you can recover — before you commit to anything.

Free workflow analysis No long-term contracts BAA for healthcare clients
Book a Free Analysis (281) 909-1020