This Privacy Policy explains how IHS Flow, a division of Infotech Houston Solutions (“IHS,” “we,” “us”), collects, uses and protects information through this website (ihsflow.ai). Information we process on behalf of clients through the IHS Flow platform is governed by our client agreements and, for healthcare clients, a Business Associate Agreement.
Information we collect
- Information you provide: name, organization, email, phone number and message content submitted through our contact form or by email and phone.
- Automatically collected information: standard web server logs such as IP address, browser type, pages visited and timestamps, used for security and site operation.
Please do not submit protected health information (PHI) or other sensitive personal data through this website.
How we use information
- To respond to inquiries and provide requested information or services
- To operate, secure and improve our website
- To send service-related communications you request
- To comply with legal obligations
Sharing
We do not sell personal information. We share information only with service providers who help us operate our business under confidentiality obligations, or when required by law.
Security
We use administrative, technical and physical safeguards consistent with our HIPAA and SOC 2 programs to protect information. No method of transmission over the internet is completely secure.
Retention
We keep inquiry information as long as needed to respond and maintain business records, then delete or anonymize it.
Your choices
You may ask us to access, correct or delete personal information you submitted by contacting [email protected].
Changes
We may update this policy. The “last updated” date shows when it was last revised.
Contact
IHS Flow · Infotech Houston Solutions · Houston, Texas · [email protected] · (281) 909-1020